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Operations
Food & Beverage
Marketing
People
Guest Experience
Tech
Chains
Resources
Events
Subscribe
Bar & Restaurant News
Bar & Restaurant Expo
Vibe
Vibe News
World Tea News
World Tea Expo
Advertise
Mia Mastroianni
Guest Experience
The Formula for Turning First-Time Guests Into Regulars
One of the highest attended sessions at the 2026 Bar & Restaurant Expo explored how to keep customers coming back by using a three-pillar model — authenticity, consistency, and personalization — with human connection sitting at the center.
Bar & Restaurant
Apr 1, 2026 4:03pm
Mia Mastroianni’s 8 Tips to Rock an Expo Like a Pro
Mar 21, 2022 1:00am
The Most Popular Conference Sessions from Bar & Restaurant Expo
Jul 12, 2021 8:00am
What Mia Mastroianni Is Looking Forward to at #NCB2021
Jun 16, 2021 5:34pm
Jon Taffer Rushes to Save an Owner $1,000,000 in Debt on Bar Rescue
Jun 2, 2019 11:01pm
Jon Taffer Faces a Texas-sized Family Crisis on Bar Rescue
May 12, 2019 11:01pm