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Mia Mastroianni

creating experiences session
Guest Experience

The Formula for Turning First-Time Guests Into Regulars

One of the highest attended sessions at the 2026 Bar & Restaurant Expo explored how to keep customers coming back by using a three-pillar model — authenticity, consistency, and personalization — with human connection sitting at the center.
Bar & Restaurant Apr 1, 2026 4:03pm
Mia Mastroianni

Mia Mastroianni’s 8 Tips to Rock an Expo Like a Pro

Mar 21, 2022 1:00am
Conference attendees look at on Bar  Restaurant Expo

The Most Popular Conference Sessions from Bar & Restaurant Expo

Jul 12, 2021 8:00am
Mia Mastroianni shakes a cocktail

What Mia Mastroianni Is Looking Forward to at #NCB2021

Jun 16, 2021 5:34pm
New Englands Das Brauhaus sign before Jon Taffer Bar Rescue

Jon Taffer Rushes to Save an Owner $1,000,000 in Debt on Bar Rescue

Jun 2, 2019 11:01pm
Jon Taffer Bar Rescue China Grove Tipsy Bull sign farting

Jon Taffer Faces a Texas-sized Family Crisis on Bar Rescue

May 12, 2019 11:01pm

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