Image Source: Johnson & Wales University
By now, everyone in our industry is familiar with the move to abolish tipping, spearheaded by high-end restaurants. And, by now, everyone has formed at least a cursory opinion on the subject; some view this approach to service with disdain and hostility, some accept it as the way of the future. Where do you stand on this topic? Do you think consumers will react favorably to increased menu prices but no expectation to tip their server? Do you prefer the idea of risking the occasional bad night to being an hourly employee? Will everyone involved, from servers to guests, ever get used to this concept?
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