Operations The Red Hen Incident: Operating in the Age of Weaponized Online Reviews After the owner of the Red Hen restaurant in Lexington, VA, asked Sarah Huckabee Sanders to leave, the business was Yelp bombed with negative reviews.
People Tales of the Cocktail Announces Top Four 12th Annual Spirited Awards Finalists Tales of the cocktail, the yearly industry trade show and gathering that takes place in New Orleans, has announced the finalists for each award for th
Operations Wake Up Your Menu Las Vegas restaurant Sage at ARIA Casino & Resort has revolutionized the traditional wine and cocktail menus, engaging guests and boosting revenue.
People Regaining Control: Substance Abuse in the Hospitality Industry A stack of cash. A pile of cocaine. A cellphone. For one person in this industry, those items meant sobriety.
